At Tech Studio Consults (“Tech Studio Consults,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, register for our programmes, make enquiries, use our services, or otherwise interact with us.
This Privacy Policy applies to information collected through our website and other digital channels operated by Tech Studio Consults, where applicable.
We process personal information in accordance with applicable Nigerian data protection laws, including the Nigeria Data Protection Act 2023 (NDPA).
1. Information We Collect
Depending on how you interact with Tech Studio Consults, we may collect the following categories of information:
A. Information You Provide to Us
This may include:
- Full name;
- Email address;
- Telephone number;
- Residential or contact address;
- Date of birth, where required;
- Educational qualifications and background;
- Employment or professional information;
- Programme or course information;
- Registration and application details;
- Payment and transaction information;
- Information provided through contact or enquiry forms;
- Feedback, reviews, testimonials, or other information you voluntarily provide; and
- Any other information you choose to provide to us.
B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website.
This may include:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Pages visited;
- Date and time of visits;
- Referring website or source;
- Approximate location derived from technical information; and
- Information relating to website usage and performance.
This information may be used to maintain website security, analyse website performance and improve our services.
2. How We Collect Your Information
We may collect personal information when you:
- Visit or use our website;
- Register for a course or training programme;
- Submit an application;
- Complete an online form;
- Contact us by email, telephone or other communication channels;
- Make a payment for our services;
- Subscribe to communications from us;
- Participate in surveys or feedback activities;
- Attend our events or programmes; or
- Otherwise voluntarily provide information to us.
3. How We Use Your Information
We may use your personal information for legitimate business and operational purposes, including to:
- Process registrations and applications;
- Enrol and manage students;
- Provide training, educational and consulting services;
- Process and confirm payments;
- Communicate with students, clients and prospective customers;
- Respond to enquiries, requests and complaints;
- Provide information about programmes, classes, events and services;
- Manage customer and student records;
- Administer assessments and issue certificates where applicable;
- Improve our programmes, website and services;
- Understand how visitors use our website;
- Maintain website and information security;
- Prevent fraud, misuse and unauthorised activities;
- Maintain appropriate business and financial records;
- Comply with legal and regulatory obligations;
- Resolve disputes and enforce our agreements; and
- Send promotional or marketing communications where permitted by law.
4. Lawful Basis for Processing Personal Information
We process personal information only where there is a lawful basis for doing so.
Depending on the circumstances, the lawful basis may include:
- Your consent;
- The performance of a contract or steps taken at your request before entering into a contract;
- Compliance with a legal or regulatory obligation;
- Protection of vital interests;
- Our legitimate business interests, where permitted by applicable law; or
- Another lawful basis recognised under applicable data protection legislation.
Where we rely on your consent, you may withdraw your consent where applicable.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. Marketing Communications
Where permitted by law, we may use your contact information to send you information about our programmes, courses, events, services, promotions or other activities.
You may opt out of marketing communications by using the unsubscribe option provided in the communication or by contacting us directly.
Opting out of marketing communications will not necessarily prevent us from sending important service-related or administrative communications.
6. Sharing Your Personal Information
We may share personal information where reasonably necessary with:
- Employees and authorised representatives of Tech Studio Consults;
- Payment processors and financial service providers;
- Website hosting and technology providers;
- Learning management and educational platforms;
- Communication and email service providers;
- Professional advisers and service providers;
- Government agencies and regulatory authorities where legally required;
- Law-enforcement authorities where required or permitted by law; or
- Other parties where you have authorised us to share the information.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality and data protection measures are in place.
We do not sell your personal information as a commercial product.
7. Third-Party Services
Our website and services may use or link to third-party platforms and services, including payment providers, analytics services, social media platforms, communication tools, learning platforms and other technology services.
These third parties may process information in accordance with their own privacy policies and terms.
Tech Studio Consults is not responsible for the privacy practices of independent third-party platforms.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
8. International Data Transfers
Some of our technology, hosting, communication or service providers may process personal information outside Nigeria.
Where personal information is transferred or processed outside Nigeria, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable Nigerian data protection requirements and that appropriate safeguards are applied where required.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access;
- Unauthorised disclosure;
- Accidental loss;
- Destruction;
- Alteration;
- Misuse; and
- Other forms of unlawful or unauthorised processing.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
You are also responsible for taking reasonable precautions to protect your passwords, account credentials, devices and other information under your control.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required for legitimate business, contractual, legal, regulatory or dispute-resolution purposes.
The length of time we retain information may depend on:
- The nature of the information;
- The purpose for which it was collected;
- Whether you remain a student or customer;
- Legal or regulatory requirements;
- Accounting and financial obligations; and
- Our legitimate business requirements.
When personal information is no longer required, we may securely delete, destroy or anonymise it, subject to applicable legal requirements.
11. Your Privacy Rights
Subject to applicable law and relevant conditions, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion or erasure of personal information where applicable;
- Object to certain processing activities;
- Request restriction of processing in appropriate circumstances;
- Request portability of your personal information where applicable;
- Withdraw consent where processing is based on consent;
- Object to certain forms of direct marketing; and
- Lodge a complaint with the relevant data protection authority.
These rights may be subject to legal limitations or conditions.
12. How to Exercise Your Rights
If you wish to exercise any applicable privacy right or ask a question about how we process your personal information, you may contact us using the details provided at the end of this Privacy Policy.
For security purposes, we may need to verify your identity before responding to certain requests.
We will consider and respond to legitimate requests within the timeframe required by applicable law.
13. Children's Privacy
Some of our programmes may have specific age or eligibility requirements.
Where we knowingly collect personal information relating to a child, we will apply the safeguards required by applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate consent or authorisation, please contact us.
14. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Enable essential website functions;
- Remember user preferences;
- Improve website performance;
- Understand website traffic and usage;
- Maintain website security; and
- Support analytics or marketing activities where applicable.
You may be able to manage or disable cookies through your browser settings.
Disabling certain cookies may affect the functionality of parts of our website.
For more information, please refer to our Cookie Policy.
15. Links to Other Websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content, security or policies of those websites.
We encourage you to review the privacy policy of any external website you visit.
16. Data Breaches and Security Incidents
If we become aware of a personal data breach that requires notification under applicable law, we will take reasonable steps to investigate, contain and address the incident and make any required notifications to the appropriate parties or authorities within the applicable legal requirements.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations or applicable laws and regulations.
When we make changes, we will update the “Last Updated” date at the beginning of this Policy.
We encourage you to review this page periodically to remain informed about how we protect your information.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern about how your personal information is being processed, please contact us.
Tech Studio Consults
- Email: info@techstudioacademy.com
- Telephone: +234 805 6713 508 / +234 802 3679 765
- Website: www.techstudioacademy.com
- Address: 1 Ogunlesi Street, Off Awoyokun, Onipanu, Lagos, Nigeria.